Help CenterWhy is there a 7-day activity requirement for my account?
To prevent accounts from being automatically archived by platforms due to inactivity, we now require you to place at least one trade within a 7-day period. This ensures your account remains active
What happens if I don’t trade within 7 days?
If no trading activity occurs for 7 consecutive days, your account will be breached and deleted and cannot be reinstated.
Does this affect the unlimited timeframe for trading challenges?
No, the unlimited timeframe for trading challenges remains in place. However, to keep your account active, the activity requirement must be met.
How can I ensure my account stays active?
Simply place at least one trade every 7 days.
Parked accounts are allowed to utilize 1 trade on a instrument not traded on accounts upto and including maximum allocation every 7 days to keep the account active
If you have further questions, feel free to contact us.